C2C 2024 Christmas Holiday Schedule
- by Jane Victoria
-
To Our Valued Customers and Partners,
The holiday season is just around the corner. C2C is here to help you plan your orders with ease during the holiday period.
C2C Christmas Holiday Closure (Port Macquarie office)
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Last Day open: December 18, 2024 |
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First Day back: January 8, 2025 |
2024 Pre-Christmas Delivery Cutoff for Stock Items
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Product |
Order Cutoff Date |
Estimated Delivery |
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27 November |
by December 22 |
|
|
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You can still place your orders after these dates, but they may take longer than normal. Normal turnaround times apply as below:
C2C Warehouse Stock = 24hr dispatch if no extra decoration is needed. 72hr dispatch for orders with added decoration.
Offsite Stock = 2 to 3 weeks to dispatch stock coming from 3rd party warehouses (subject to stock availability) and have decoration applied by us.
Custom Design Your Own (DYO) = 3-6 weeks manufacturing and production time before dispatch (plus 2 weeks for zippered items). Please allow an additional 5-8 working days for transit time.
Locker room = Timers are placed on specific items to let members order before the timer ends. Orders placed within the timer timeframe are then batched and start the 4-6 weeks production process after the timer runs out. Eg. You place an order on 15th of the month, the timer ends 30th of the month (2 weeks wait), production begins on 1st of following month which takes another 4-6 weeks, total 6-8 weeks wait.
Please note:
During our closure period, stock orders needing dispatch from our Port Macquarie office will be processed and dispatched after we return.
For C2C Stocklines, last order dispatch is on Wednesday afternoon,18th December. For Offsite Warehouse Stock, last order dispatch is Friday, 13th December.
Custom orders which dispatch from overseas will continue production during this period, and follow the usual turnaround times.
Freight times may vary depending on your location. Freight congestion and other courier issues beyond our control may affect delivery times.
Customer service will also be reduced during our closure period, so please note our response time may take longer than usual.
If you have any questions, don’t hesitate to reach out via email at sales@c2csport.com or call +61 480 095 668.
Wishing you all a very happy festive season 🎄
